Earlier this year, Billboard reported the first drop in digital music sales since the iTunes store made its debut in 2003. CD sales continued their steady decline and overall album sales experienced an 8.4% drop.
What to do when a negative customer service experience turns into a nightmare? LA Times consumer columnist David Lazarus discusses how to assert your consumer rights to achieve satisfaction.
Economists love to use the term "opportunity cost." In fact, you've probably heard it before. But what is it exactly? Senior producer and Whiteboard expert Paddy Hirsch explains.