consumer protection

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With the CFPB’s future uncertain, New York and other states want to step in
Scott Heins/Getty Images
Some states are stepping up their plans to regulate the debt collection industry. Consumer advocates say the moves come at a time when Federal protections are weakening.
A rice by any other name…
Laine Kaplan-Levenson
Lawmakers in the state of Louisiana are debating when food products can be called “rice.”
China’s professional shoppers
Greg Baker/AFP/Getty Images
They're making a living … undercover.
Your student loan company just changed the terms of your agreement. What do you do next?
John Moore/Getty Images
The Consumer Financial Protection Bureau helps you handle problems you’re having with a financial service or product. Here’s how that process works.
CFPB head Mulvaney grilled on Capitol Hill
Across the hallway from Mark Zuckerberg’s second round on Capitol Hill today there was another hearing taking place. This one was not quite so well-attended. Mick Mulvaney was there to be questioned on his role as acting director of the Consumer Financial Protection Bureau. Democrats have been worried that Mulvaney is a little overly-friendly to […]
Elizabeth Warren: “Equifax may actually make money off this breach”
Drew Angerer/Getty Images
The Massachusetts senator thinks the credit-rating agency got off easy.
Why do companies wait so long to tell us we’ve been hacked?
Photo illustration by Leon Neal/Getty Images
All but two states have laws governing disclosure, but there is a lot of wiggle room in the rules.
Changes at the top for Wells Fargo
Scandal-besieged Wells Fargo seems to be cleaning up its act. It’s replacing three of 15 board members, including the chairman. Stephen Sanger will step down at the end of the year and current Vice Chair Elizabeth Duke will take his place. Is this a real change for the bank? Click the audio player above to […]
Who are the unbanked?
Oli Scarff/Getty Images
Income volatility is increasingly driving low- and middle-income Americans to check cashers and payday lenders.
Senate blocks states from creating retirement plans
The Senate narrowly passed a plan to roll back a program used by states and local governments to create individual retirement accounts for workers not covered by an employer account. The program is already underway in several states, including California, Oregon, Maryland, Connecticut and Illinois. It’s an odd position Republicans now find themselves in — […]

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