As the role of soft skills shifts amid evolving technology, that tech — especially generative AI — can be a tool to both train and assess soft skills.

“My first mobile phone was a huge suitcase I would put in the seat next to me,” recalls Kristina Azab. Later, she cherished her BlackBerry.

Do you know what signal your punctuation and shorthand are sending colleagues?

Video meetings have made it possible to work remotely from pretty much anywhere. But there's still no substitute for in person eye contact. And you have to do your hair.