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The automaker has handled the crisis over faulty ignition switches well. What now?
And it'll cost the automaker another $1.2 billion.
Matt Lauer interviewed Mary Barra, the CEO of General Motors, Thursday morning.
Some owners think the dealer will soak them for other repairs.
The car maker announced another recall for a defect in cars' ignition switches.
General Motors CEO Mary Barra responds.
GM says it has recalled close to 14 million vehicles this year.
Via GM's latest document stream: "grenadelike," "Kevorkianesque."
GM has replaced some senior executives and established a new engineering division devoted to safety and quality.
Are the fatal GM engineering flaws being misdirected at Mary Barra?