Author Esther Kaplan documents the pros and cons of big data tracking of employees in the workplace.

The data-driven workplace of the future

Mar 3, 2015
Your boss might be monitoring every keystroke you make.
Posted In: big data, telemetrics, UPS, America at Work, Kronos

UPS and FedEx increase fuel surcharge – because they can

Feb 3, 2015
Opposite of a price war: Despite cheaper fuel costs, shipping companies charge more.
Posted In: UPS, fedex, oil prices, shipping costs
A UPS worker delivers packages in Chicago.

UPS delivers on holiday orders – and hurts itself

Jan 23, 2015
UPS staffed up for last-minute Christmas rush but ended up overcompensating.
Posted In: UPS, Black Friday, consumer demands, peak days
A UPS worker delivers packages in Chicago, Illinois.

FedEx and UPS do better this year, but Amazon lurks

Dec 22, 2014
If UPS and FedEx are going to continue to be competitive with Amazon, they need a long-term strategy.
Posted In: UPS, fedex, Amazon, holiday shopping
Gerardo Zamudio, a truck delivery driver for UPS, makes sure the packages in his truck are organized at a distribution hub in Miami. This year, UPS plans to hire 95,000 seasonal workers for the upcoming holidays.

UPS hiring 95,000 workers for holiday season

Oct 24, 2014
As e-commerce grows, so do holiday shipping demands.
Posted In: UPS, holiday shopping, seasonal hiring

You found the perfect gift. Ordered it UPS. And uh-oh... It didn't arrive.

Dec 26, 2013
UPS says the volume of packages exceeded its capacity and many customers didn't receive their deliveries on time.
Posted In: UPS

So much for express shipping

Dec 25, 2013
Some UPS customers are unhappy that their deliveries still haven't arrived.
Posted In: shipping, delay, UPS

A shorter holiday season may mean a very Merry Xmas for FedEx and UPS

Dec 18, 2013
Will shippers like FedEx and UPS benefit from the shortened holiday shopping season?
Posted In: fedex, UPS, shipping

Special delivery from Amazon and USPS: Sunday packages

Nov 11, 2013
Amazon has signed a deal with the U.S. Postal Service for Sunday deliveries this holiday season.
Posted In: Amazon, usps, UPS, fedex

UPS health care cuts: What Obamacare will look like?

Aug 22, 2013
UPS’s decision to cut health benefits for spouses of some employees is the latest move by employers to reduce health care costs.
Posted In: Affordable Care Act, UPS