Lilith from Ventura, California, recalls what it was like working as an information operator in a time before the internet.
Are IP phone lines as reliable as the old tech in emergencies?
Area codes have personal significance for some, so change isn't always welcome.
When phone users were allowed to keep their numbers, a new system was created to track them.
The F.C.C. is moving toward allowing phone companies to replace their century-old landlines with internet-based phone service.
