Chase Bank has entered the Washington, D.C. market, setting off a bank battle.
Lawsuits and individual complaints allege the bank punished honesty.
Western Union and Walmart are trying to add new money transfer customers.
A JPMorgan Chase executive said this week that clients who have less than $100,000 in deposits are unprofitable for the bank. New York bureau chief Heidi Moore discusses consumer reaction to that statement, and what it means for the bank.
