Web retail requires no mall Santas or displays, and shoppers easily compare prices online, so the messaging starts around Oct. 1, experts say.

Amazon and Walmart are both touting AI chatbots as a convenient way to shop this holiday season. But will it really change the way we buy?

The sales model was innovative when the company embraced it after WWII. But in the digital age, that strategy has evolved.

Many consumers are more comfortable buying furnishings in person. Several online-native brands have recently expanded into physical retail.

Consumers are more comfortable making impulse buys on smartphones — and retailers know it.

Retailers like Walmart and Best Buy are cutting staff as consumers pull back on discretionary spending.

Stanley, the popular drinkware brand, has transitioned from venerable camping staple to TikTok sensation.

Sales estimates are all over the place. Small business owners are hoping to ride out the uncertainty.

But overall retail sales in China for the year are still down significantly due to the pandemic.

At Bookshop.org, a platform for independent bookstores, sales are way up.