Federal rules require that if your flight is canceled, the airlines have to provide an automatic refund in your original payment form.

The effects of Friday’s CrowdStrike software outage rumble on but passengers have a right to some compensation if their plans were disrupted.

Forget “the logic of the clock.” The airline is thinking about the airplane, not the customer, one expert told us.

AAA expects Americans will break the travel records they set the year before the pandemic started.

Google’s piloting a new, free price drop guarantee. Why, and how useful is it?

The FAA has asked airlines to give up precious landing slots.

And they’re investing heavily in public art and public space.

The two countries canceled 44 flights, tit-for-tat style, in January. But few people are flying between the U.S. and China anyway.

Flight attendants have become frontline workers themselves, facing many obstacles at the nexus of the pandemic and travel.

Like how to reduce contact, reschedule flights and handle the unexpected.