The latest consumer survey from the University of Michigan shows that sentiment dropped for the fourth straight month.
It’s not saving retailers as much money as promised, says Amanda Mull of The Atlantic. And it doesn’t always make customers’ shopping trips easier.
The price of many products, supplies and raw materials has been rising. Retailers must figure out when to pass those costs along to customers.
The owner of a plumbing company won’t serve clients who are ill, and both plumbers and clients must wear face masks.
Companies use your "customer lifetime value score," a secret shopper score of sorts, to determine how to treat you.
What's behind the move to end price-matching at Wal-Mart?
