Dec 20, 2018
National Returns Day peaks for the first time before Christmas
UPS estimates it will process a record 1.5 million Black Friday returns before Dec. 25.
by Ben Bradford

Christmas came early this year ... for the returns department, that is.
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Shipping company UPS estimates a record 1.5 million returns will be processed six days before Christmas. It says free shipping and a streamlined return process are causing the early online shopping returns. It still expects another return spike on Jan. 3, but it won’t see as many as it did on Dec. 19.