Dec 26, 2013

You found the perfect gift. Ordered it UPS. And uh-oh… It didn’t arrive.

UPS says the volume of packages exceeded its capacity and many customers didn't receive their deliveries on time.

Workers sort packages at a UPS facility in Hodgkins, Illinois.
Scott Olson/Getty Images

Many people who ordered their Christmas presents via UPS got a nasty surprise yesterday. No presents! The company says the volume of packages exceeded its capacity. Marketplace’s Noel King has the latest on the story. Click the audio player above to listen.

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You found the perfect gift. Ordered it UPS. And uh-oh… It didn’t arrive.

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